Refund policy

Chic Aesthetic No Return Policy

Thank you for choosing Chic Aesthetic. We truly value your trust in our skincare products. To maintain the highest standards of hygiene and safety for our customers, all sales are final. We do not accept returns or exchanges on any of our products.

Why No Returns?

Due to the personal nature of skincare products, and to ensure that every product you receive is fresh, uncontaminated, and of the highest quality, we cannot accept returned items. This policy ensures that every customer receives untouched and uncompromised products, maintaining the integrity of our brand and your skincare routine.

Exceptions

In the rare event that you receive a defective or damaged product, please contact our customer service team within 5 days of receiving your order. We will work with you to resolve the issue and ensure your satisfaction.

Contact Us

Your satisfaction is our priority. If you have any concerns or questions about your purchase, or if you receive a damaged or defective product, please reach out to us at:

• Email: chicaestheticbychachap@gmail.com
• Support Hours: Monday-Friday 8am to 5pm

Legal Disclaimer

This no return policy does not affect your statutory rights. If you receive a faulty product, you may be eligible for a refund or exchange as required by applicable consumer protection laws.